FAQ

How do I find my size?

Please refer to the size chart on the product page and measure your dog carefully before ordering. For the best fit, choose the size primarily based on chest girth rather than weight alone.

What is your return policy?

We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, please contact us to initiate a return or exchange. Items must be unused, in their original condition, and in their original packaging.

What payment methods do you accept?

We accept all major credit and debit cards, along with the payment methods displayed at checkout. All payments are processed securely.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us as soon as possible after placing it. Once the order has been processed or shipped, modifications may no longer be possible.

Do you ship internationally?

Yes, we ship to selected countries worldwide. Available shipping destinations, costs, and estimated delivery times will be shown at checkout.

How long does shipping take?

Orders are typically processed within 1–3 business days. Estimated delivery usually takes 7–15 business days, depending on your location and the shipping carrier.

Do you offer free shipping?

Yes, we currently offer free standard shipping on eligible orders. Any available shipping options will be displayed at checkout.

Can I track my order?

Yes. Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to track your package.